Work With Us

Miracle Foundation is an international nonprofit that helps orphans and foster children find a safe, stable, and permanent family. Whether in an orphanage or the Foster Care System, our vision is a family for every child in our lifetime. For the past 23 years, Miracle Foundation has been dedicated to improving the lives of children. In 2022 alone, we supported more than 170,000 children—and this is just the beginning. Today, we are a world leader in ending the need for orphanages and ensuring children grow up in safe, stable families. To achieve this, we are actively uniting children with families, partnering with frontline workers, preventing children from entering the system whenever possible, and stabilizing placements for children until they find a forever family. Founded in 2000, Miracle Foundation has consistently received the highest ratings from Charity Navigator and other watchdog organizations that assess charities’ effectiveness and financial transparency.

Miracle Foundation is an international nonprofit for children headquartered in Austin, Texas, with offices in New York City and New Delhi. Interested in joining our team? Send your resume to info@miraclefoundation.org

Development Coordinator

Reports to: Director of Development

Location: Austin, TX, United States

Department: Development

Classification: Exempt

Summary: The Development Coordinator is an integral part of the development team and provides outstanding stewardship to donors and volunteers. The position manages and maintains accurate donor information in the donor database and campaigns. They support all fundraising
efforts, including individual donors, companies, and events.

Essential Functions:

• Serve as primary Salesforce point person; work to address issues and execute projects for efficiency, provide accurate reporting, and prepare donor lists
• Staff lead on Development software including Classy, Pardot, SMS technology
• Assist Founder with scheduling, travel, and administrative tasks
• Coordinate all development processes, including stewardship, annual fundraising campaigns, tax letters, pledges, and department credit card
• Communicate with Donors: Thank donors for their contributions, answer donor inquiries, and update donor information
• Work with the Financial team to maintain monthly metrics and financial reports
• Work with the Marketing team on the coordination of Development projects such as
  website, software, online campaigns, and texting
• Manage development interns
• Assist India Development team with training for reporting, processes, etc.
• Support and attend Miracle Foundation events as needed
• Additional duties as required

Education and Experience:

• Bachelor’s degree
• Two or more years experience in the non-profit sector or related job
• Salesforce experience required

Required Abilities and Skills:

• Experience managing a donor database
• Demonstrated ability to communicate effectively and clearly, both verbally and in writing
• Exceptional interpersonal and teamwork skills necessary to work closely with all constituents, including donors, staff, and volunteers
• Possess strong attention to detail and efficient time-management and organizational skills
• Demonstrated understanding of fundraising, communication, and marketing principles
• Ability to manage stress with multiple competing priorities
• Ability to effectively use the organization’s computer systems, including Google Suite
• Possess integrity and compliance – can be relied upon to act ethically
• Demonstrate cultural and linguistic competence
• Be quick to respond to requests with a willing attitude
• Willingness to occasionally work outside of normal business hours and on weekends
• Has a passion to improve the lives of marginalized children and families

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to read fine print, view computer screens, and communicate with others to exchange information
• Occasional travel may be required

If you are a dedicated professional looking to make a meaningful impact and help transform the lives of vulnerable children, we encourage you to apply for the Donor Services Coordinator position at Miracle Foundation by sending your resume and cover letter by April 18, 2024, to Miraclefoundation@miraclefoundation.org

UX Lead

Reports to: Head of Product

Location: United States

Department: Product

Summary: The UX Lead will work with the product team to identify and resolve usability concerns with our application leading to higher user adoption and retention.  They will select research methods, recruit users, write research scripts, conduct research and help the product team better understand what will make a user’s experience more intuitive, accessible, and seamless. The person in this position also assists with UX design. 

Essential Functions:

• Conduct primary and secondary user research
• Conduct and evaluate quantitative and qualitative research
• Perform market and ethnographic research
• Work closely with cross-functional teams to identify and evaluate research topics
• Plan and implement user research strategies and methodologies
• Perform usability studies with consumers
• Ask questions, gather data, and analyze data
• Deliver oral and written presentations
• Use a diverse set of UX research tools
• Prepare mockups and clickable prototypes

Education and Experience:

• Bachelor’s degree in business administration, computer science, or related field.
• Minimum 3-5 years of UX experience

Required Abilities and Skills:

• Ability to perform all research-related tasks including: research, planning, evaluating, and iteration
• Ability to formulate specific, answerable, and practical questions
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
• Experience with remote testing tools
• A strong desire for creative problem-solving with a positive attitude
• Experience with design tools such as Figma, Sketch, InVision, Axure RP, Balsamiq
• Excellent time-management skills
• Has a passion to improve the lives of marginalized children and families

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to read fine print, view computer screens, and communicate with others to exchange information. 
• Occasional travel may be required

To apply for this position, please send your resume to info@miraclefoundation.org

Child Safeguarding Policy

Any employee, consultant, contractor or the supplier undertaking an activity on behalf of Miracle Foundation must sign and comply with the Miracle Foundation’s Child Safeguarding Policy which is a statement of Miracle Foundation’s commitment to preventing abuse and protecting children with whom it comes into contact.

This extends not only to children with whom Miracle Foundation and its partners work directly with, but also includes children whom staff are responsible for. Miracle Foundation believes that the situation of children must be improved through the promotion of their rights supported and demonstrated by all members of staff. Miracle Foundation’s Code of Conduct sets out the standards to which all staff members must adhere.